Tellofy SupportThe TAI chatbot can be placed on any of your website(s) or web page(s). TAI chatbots are instance specific i.e. you can setup multiple instances in your account (if your subscription plan allows for it) and have a separate chatbot for each instance. Each chatbot instance feeds off of a different knowledge base (that is specific to the instance) and can handle different kinds of customer interactions. For example, you could have an instance to handle customer inquiries about your business and you could have a separate instance to handle product related queries.
To get the TAI chatbot, you would need to login to the TAI chatbot admin panel and from there click on the Chatbot Integration menu item from the left navigation pane. You will be directed to the Chatbot Integration screen.
Since chatbots are specific to an instance, before you copy the chatbot code, you would need to select an instance. This can be done by choosing the relevant instance from the drop-down on the top navigation bar. The chatbot code will pertain to the selected instance.
Now scroll to the Chatbot Widget section on the screen and click on the Copy link. The code snippet required to run the chatbot widget (as shown within the black box on the screen) will be copied to the clipboard. You can paste this copied code snippet any where within the code of the web page (it is recommended to add the code within the <head></head> tag of the code). When you run the web page, the chat bubble will appear on the bottom right corner. Clicking on the chat bubble open the chat window.
You also have the option to email the chatbot code snippet to yourself or anyone from your development team. To do so, enter an email address and click on the Email Code button. The code snippet would be emailed to the email address provided. Do note, that when you email the code, you would need to add <script> tag at the beginning of the code and </script> tag at the end of the code before pasting it on your webpage.
You can also have a preview of the chatbot in action via the Try it Now menu.